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Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of the Diawiser mobile application ("App"), website ("Website"), and related services (collectively, the "Service").
Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.
1. Introduction
Diawiser is an AI-powered co-pilot designed to assist diabetic patients in managing their condition. The Service provides educational content, personalized support, and resources to help users stay informed and engaged in their health journey.Importantly, Diawiser is not a medical device and does not constitute medical advice.
2. Disclaimer
2.1 Not a Medical Device or Substitute for Professional Care:
Disclaimers Regarding Healthcare and Medical Treatment:
- Diawiser is not a medical device. It has not been cleared or approved by any regulatory body for the diagnosis, treatment, cure, or prevention of any disease, including diabetes.
- Diawiser is not a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your qualified healthcare provider with any questions you may have regarding a medical condition.
- Diawiser does not provide medical advice. Information provided by the Service is for informational purposes only and should not be taken as a replacement for professional medical judgment.
- The Service does not replace the need for regular consultations with your healthcare provider. You should continue to follow your healthcare provider's instructions for managing your diabetes, including medication regimens, dietary restrictions, and exercise routines.
2.2 User Responsibility:
You are solely responsible for all decisions you make regarding your health based on the information provided by the Service. Diawiser is not responsible for any outcomes resulting from your use of the Service.
2.3 Accuracy of Information:
While we strive to provide accurate and up-to-date information, the Service does not guarantee the accuracy, completeness, or reliability of any information provided, including educational content or personalized recommendations.
3. User data:
3.1 Data collection:
Transparency and User Consent:
Diawiser collects data you provide when using the Service, such as your health history, medications, and goals, with your explicit consent. This data is used to personalize your experience and provide relevant information and support.
Data Minimization:
We only collect data that is necessary to provide you with the Service. We will not collect any data that is not essential for your use of the platform.
3.2 Data Security:
Data Protection and Security Measures:
We take data security seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Breach Notification:
In the event of a data breach, we will notify you promptly and take necessary steps to mitigate any potential harm.
3.3 Data Use:
Purpose Limitation and Data Processing:
We will only use your data for the purposes for which it was collected, which includes:
- Providing and improving the Service
- Personalizing your experience
- Conducting research (anonymized)
- Sending you relevant information and updates (with your consent)
We will not sell your data to third parties.
3.4 Your Rights:
Data Subject Rights under GDPR:
You have the right to access, rectify, erase, and restrict the processing of your data. You also have the right to data portability. You can exercise these rights by contacting us at [monika@diawiser.com].
4. Intellectual Property
The Service and all content and materials included therein, including, but not limited to, text, graphics, logos, icons, images, audio clips, video clips, software, and data (collectively, the "Content") are the property of Diawiser or its licensors. All rights reserved.
5. Third-Party Links
The Service may contain links to third-party websites or resources. We are not responsible for the content or privacy practices of any third-party websites or resources. You access such third-party websites or resources at your own risk.
6. Limitation of Liability
Exclusion of Liability:
Diawiser shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of the Service, including, without limitation, damages for lost profits, personal injury, or property damage, even if Diawiser has been advised of the possibility of such damages. This limitation of liability applies to the fullest extent permitted by European GDPR and global data protection.